Customer Centricity
What to Look for When Choosing the Right CDMO
Michael Kays; Jeremy Tatum
TriRx Pharmaceutical Services
PAO-09-21-CL-02Sep 8, 2021
Patient Centricity
Driving More Effective Medicine by Listening to Patients
Elizabeth Fairley, Ph.D.; Jo Halliday
Talking Medicines
PAP-Q2-20-CL-027Jul 1, 2020
Digitization
The Power of Digital Transformation
Wayne Hull
PCI Pharma Services
PAP-Q2-20-CL-029Jul 1, 2020
Orphan Drugs
Customer Engagement and Information Sharing are Essential for Success in Orphan Drug Outsourcing
Marga Viñes
Grifols
PAP-Q3-19-CL-013Oct 29, 2019
Customer Focus
Designing a Customer-Centric CDMO
Patricio E. Massera
AGC Biologics
PAP-Q2-2019-CL-003May 24, 2019
Serialization
Facilitating Implementation and Customer Service with Offline Serialization
Tyler Ewald; Joseph Quales
UPM Pharmaceuticals
PAP-Q1-18-CL-005Mar 12, 2018
From Qualified to Ideal: The Importance of Partnership
Guy Tiene
Nice Insight
PAP-Q02-16-VP-001Apr 1, 2016
Customer Experience: Key to Growth in the Outsourced Services Industry
Guy Tiene
Nice Insight
PAP-Q1-16-IC-001Feb 1, 2016
Special Focus-Achieving Strong Customer Perception: The Customer Experience
Guy Tiene
Nice Insight
PAP-Q4-15-VP-001Oct 1, 2015